Handling of personal information

M-System's basic attitude toward personal information protection

M-System Co., Ltd. (hereinafter referred to as "M-System"), recognizes the protection of personal information as significant social obligation.
M-System has fixed the personal information protection policy given below, based on "Act concerning Protection of Personal Information" (hereinafter referred to as "Personal Information Protection Law") and appropriately handles the protection of the personal information provided by our customers and applicants for employment.

Personal information protection policy

Collection of personal information

In obtaining personal information, M-System clearly indicates the purpose of utilization, and collects the information within the limited scope necessary for the business.

Utilization of personal information

M-System does not use personal information for any purpose that goes beyond the scope of the consent in collecting the information.

Management of personal information

M-System takes efficient safety measures to prevent risks such as unauthorized access to personal information, loss, destruction, falsification or leakage of personal information.

Management of outsourcing companies

In case of consigning the businesses handling personal information to other companies, M-System will contract with, guide and supervise the companies appropriately in order to let them observe the utilization, the provision and the safety management of personal information based on the consent of customers in collecting the information.

Provision of personal information to third parties

In principal, M-System does not provide personal data to third parties except in the following cases:

  1. When a customer has given a prior consent.
  2. When an inquiry from a customer is judged appropriate to be responded by our distributor and therefore M-System provides the distributor with the information.
  3. When M-System provides personal information to an outside firm with which a prior consignment contract has been made, in order to provide products or services, run a campaign or offer a prize to customers. Confidentiality and the observation of Private Information Protection Law shall be explicitly stated in the contract.
  4. When M-System provides our distributors with personal information within the scope of the purpose of utilization, in order to offer better products or services to customers.
  5. When M-System provides financial institutions with necessary information for the settlement of products or services.
  6. When M-System complies with laws and regulations.

Disclosure or correction of personal information

To a reasonable extent and without delay, M-System responds to requests from customers for disclosure, correction, alteration of the provision range, or deletion of their own personal information.

Observation of laws/regulations and review

M-System strictly observes laws and regulations applicable to our retained personal information. Also M-System will manage and make necessary corrections of personal information for the appropriate utilization of the information, and strives to continuously review and improve our approach to the personal information protection.

For queries and inquiries about the personal information protection policy described above, please contact General Affairs Department of M-System. (E-mail : privacy@m-system.co.jp)