EC-Z659

10/24

Contact our Customer Center for any questionJust pick up the phone and call our Customer Center. Our Customer Center consists of "operation group" that handles inquiries regarding orders, "hotline group" that handles technical inquiries, and "system technology group" that handles support inquiries on the system architecture.Even the request we cannot meet by our standard products, we will come up with the best solution for the customers by combining several types of signal conditioners or accommodating the special specifications.We will answer your question immediately when you contact the hotline.Our Customer Center receives about 500 phone calls daily. We receive various inquiries by phone, such as questions about delivery date and pricing, expediting the delivery, technical questions about the product, troubleshooting, request for a meeting on the specifications, and product support request, etc.If we need to make adjustments with the related department internally regarding the question or inquiry, we will make sure to have the person who received your inquiry get back to you as soon as possible.There may be a possibility we may not be able to meet the product request. For such inquiries we were unable to meet, we will accept them as customers' request and save them in the database to determine if we need to improve our products further or to develop new products in our daily operation. We may develop a new product from such request. Even if it seems like an unreasonable request, just call our hotline.[Examples of products we developed from customers' requests]• Absolute value output transmitter (model: W2VABS) • Digital panel meter (totalized pulse input) (model: 47LPQ) • We take your call immediately.• Your call will be attended quickly.• Our Customer Center receives about 500 phone calls a day.Inquiry from customer• Orders & inquiries• Technical questions• Product troubleshooting• Request for product support, etc.Order processingDelivery date adjustment requestProduct troubleshoot questionsInquiry informationTechnical inquiriesReview on the special specifications, etc.Customer CenterMarketing Dept.Hotline GroupSystem Technology GroupOperation GroupEven if it seems a difficult problem, just call our hotline.Production Control Dept.Quality Assurance Dept.Design/R&D Dept.Contact M-System if you have any troublesCustomer CenterWe do not easily stop manufacturing products once released in the market10

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